– If there is an issue with your order, please contact us immediately.
– We ship everywhere in the U.S. but all products fees are based on your order weight and your location.
– All items are sent out in GOOD condition.
– Once your order is shipped out, it is NOT our responsibility anymore.
– It is liable that you use a delivery service that can track your product.
– All sales are FINAL!
Item Processing Time
– In-stock items will be shipped out within 4-10 business days.
– Out of stock items will take longer to get shipped out.
– DL Beauty12 shipping methods are UPS and USPS.
Returns & Exchange
– Purchases must be returned within 3 days from the delivered date.
– Refunds is NOT available as of now.
– Exchange is ONLY available EXCEPT lipgloss and lipsticks.
– The original product have to be in good condition for resale.
– Items must be undamaged, unused, unopened and in original packaging with the original labels.
– Please allow 5-10 business days to process your order.
– We are not RESPONSIBLE for products that are being returned to us and we are not RESPONSIBLE for shipping cost
– When doing returns, shipping fee will not be refunded.
OUR RETURN ADDRESS:
Please email us, or contact us through Instagram, but please be patient. We will get to you within 24 hours. Our instagram is @dl_beautycosmetics and our email is email@example.com
Our products are vegan, gluten-free, and cruelty-free.